User-Friendly Web Interface and Apps. VoIP providers are constantly improving their services, and that includes making their web interfaces and mobile apps more user-friendly. Ooma has done the same, which is a big plus for its users. Even on a basic plan without a monthly fee, Ooma users get to use its mobile apps and online portal. The Ooma Connect app is a companion for the Ooma Connect hardware and services. Login with your Ooma Office admin (not end user/extension) credentials. Use Ooma Connect app to access: -easy to follow installation guides -status and connectivity of your devices -advanced details about Connect 460.
Some of you may have Mobile App login issues (Android and iOS).
If that happens, please try the following:
- Login to MyOoma, go to Account/Security, change your Account Password to a temporary new one and [Save](you may restore your desired password at a later time), logout from MyOoma and try to log back in to make sure you are using the correct new temporary password,
- Start your Ooma Mobile app using your phone number and new temporary password.